OneSite Patch automates even the most complex enterprise patching processes, allowing IT and security teams to precisely mirror their patching strategies and tailor processes for specific device groups.
Before using any Adaptiva OneSite Products, you must set up your OneSite environment. See the Adaptiva OneSite Platform Site Planning Guide for details. The Adaptiva Server and Adaptiva Client software installations support all OneSite products. After you add license keys for your licensed products, you are ready to access the power of OneSite in your environment.
Adaptiva OneSite supports the following browsers:
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Google Chrome
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Microsoft Edge and Chromium Edge
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Mozilla Firefox*
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Safari
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Most other commonly used browsers
Important
Do not use Microsoft Internet Explorer.
* If you receive an Admin Portal login error when using Mozilla Firefox, see Resolve Mozilla Firefox Active Directory Login Issue.
Access Server and Client logs using the on the Admin Portal or by navigating to the locations below:
%AdaptivaServer%/AdaptivaServer/Logs.
%AdaptivaClient%/AdaptivaClient/Logs.
When you need information beyond what this documentation or our Knowledge Base provides, enter a support ticket and request help from Adaptiva Customer Support (support account required).
OneSite Patch uses both the Admin Portal and the Patch dashboard for configuration and management.
Use the Portal to set up your environment, create policies, add administrators, and more. Global settings include groups, security, and administrators.
During Adaptiva OneSite installation the administrator creates a SuperAdmin account using either a native login or a Windows Active Directory account (recommended).
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Enter the Fully Qualified Domain Name (FQDN) for the Adaptiva Server followed by the port (optional) into the browser address bar:
https://<FQDN>:[port]If necessary, confirm the port with the administrator who defined the port during software installation. If the server is already using port 80, for example, the web site might use port 9678.
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Press Enter. The Admin Portal login dialog opens.
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Log in using one of the following methods:
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Click Login with Active Directory (recommended). If you are unable to log in with Active Directory using Mozilla Firefox, see Resolve Mozilla Firefox Active Directory Login Issue.
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Enter a native Login ID (email address) and password, and then click Log in. The email address does not need to be active.
After successfully logging in, the dashboard appears.
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To access the Admin Portal using Active Directory, Mozilla Firefox requires adding the as a trusted URI to enable SSPI/Kerberos authentication. If you receive the following message when using Mozilla Firefox to log into the Admin Portal using Active Directory, use the steps provided to below resolve the issue:
Authentication is possible but has failed or not yet been provided.
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Open a new browser tab and enter the following command:
about:config -
Select Accept the Risk and Continue if prompted to do so. Use care when modifying the Firefox configuration preferences.
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Add the fully Qualified Domain Name (FQDN) as a trusted device:
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Enter
network.negotiate-auth.trusted-urison the search line. -
Select
to edit the
network.negotiate-auth.trusted-urissetting, and then enter the Fully Qualified Domain Name (FQDN) for the server that hosts the . The example uses https://server as the FQDN. -
Select the checkbox to save, and then return to the Admin Portal tab.
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Select Log in with Active Directory.
Adaptiva OneSite Products require a license for each active client. The license key contains the licensed company name and client count. The Adaptiva Server periodically counts all active, healthy, reporting clients as licensed clients.
You may enter the license key when installing the Server, or enter the license key using the Admin Portal after completing the installation. If you are starting the for the first time or your key has expired, the software prompts you for a license key at login.
If you entered your license key during installation, you do not need to reenter it.
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Click Manage Licenses at the upper-right of the Admin Portal dashboard.
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Click Add Key, and enter your license key.
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Click OK to return to the Product Licensing workspace.
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Wait for the licensing process to complete. For any user-generated changes, OneSite sends a status update when it has enabled the installed solution.
After entering a license key, select a Collection group for the licensed product.
Caution
Do not select All Adaptiva Clients. Depending on the installed version of OneSite Patch, doing so can corrupt the patch environment.
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Select the OneSite Patch product name in the Product Licensing list.
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Select + Add Groups in the Target Collections section.
This opens the Add Groups dialog.
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Select a Group Name from the Add Groups table. Adaptiva recommends choosing Patch Compatible Clients Group.
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Select Add Groups on the lower-left corner to return to the Product Licensing workspace.
Use the dashboard (Patch dashboard), available from the Admin Portal, to manage your patching strategies, review patching status, and more.
Open the dashboard (Patch dashboard) from the Admin Portal using one of the following methods:
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