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Getting Started with OneSite Patch

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Tom Gibson
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OneSite Patch automates even the most complex enterprise patching processes, allowing IT and security teams to precisely mirror their patching strategies and tailor processes for specific device groups.

Integrating SentinelOne with accelerates patching with unmatched speed, scale, and accuracy—empowering organizations to stay ahead of threats and reduce risk, and delivering stronger security and resilience.

Prerequisites

Before using any Adaptiva OneSite Products, you must set up your OneSite environment. See the Adaptiva OneSite Platform Site Planning Guide for details. The Adaptiva Server and Adaptiva Client software installations support all OneSite products. After you add license keys for your licensed products, you are ready to access the power of OneSite in your environment.

Supported Platforms and Distributions

  • Windows

    OS and third-party patching.

  • Driver patching for Dell, HP, and Lenovo.

  • BIOS updates.

  • Linux

    Automated OS package updates, libraries and applications from official repositories for key Linux distributions (updates within the same distribution release within those repositories).

    • Ubuntu 22.04 LTS

    • Ubuntu 24.04 LTS

    • Debian 11

    • Debian 12

    • CentOS Stream 9

    • CentOS Stream 10

    Support for repository-based library and application patching, including:

    • OS package updates (security, system services, libraries, and kernel).

    • Automated updates from the official repositories of each supported Linux distribution for each supported release.

    • Patch support for approximately 18,000+ products sourced from distribution-specific repositories. 

    • Popular application support, such as Chromium, Firefox, Apache, OpenSSL, NGINX, and more.

    Some limitations apply. See for details.

  • Mac

    Third-party patching (no OS patching).

    Support for devices running the following macOS versions:

    • macOS 13 (Ventura)

    • macOS 14 (Sonoma)

    • macOS 15 (Sequoia)

Supported Browsers

Adaptiva OneSite supports the following browsers:

  • Google Chrome

  • Microsoft Edge and Chromium Edge

  • Mozilla Firefox*

  • Safari

  • Most other commonly used browsers

Important

Do not use Microsoft Internet Explorer.

* If you receive an Admin Portal login error when using Mozilla Firefox, see Resolve Mozilla Firefox Active Directory Login Issue.

Logs for Server and Client

Access Server and Client logs using the OS-AP-GearIcon.png on the Admin Portal or by navigating to the locations below:

%ADAPTIVASERVER%/Logs.

%ADAPTIVACLIENT%/Logs.

Customer Support

When you need information beyond what this documentation or our Knowledge Base provides, enter a support ticket and request help from Adaptiva Customer Support (support account required).

Adaptiva OneSite Admin Portal

OneSite Patch uses both the Admin Portal and the Patch dashboard for configuration and management.

Use the Portal to set up your environment, create policies, add administrators, and more. Global settings include groups, security, and administrators.

Log in to the Admin Portal

During Adaptiva OneSite installation the administrator creates a SuperAdmin account using either a native login or a Windows Active Directory account (recommended).

  1. Enter the Fully Qualified Domain Name (FQDN) for the Adaptiva Server followed by the port (optional) into the browser address bar:

    https://<FQDN>:[port]

    If necessary, confirm the port with the administrator who defined the port during software installation. If the server is already using port 80, for example, the web site might use port 9678.

  2. Press Enter. The Admin Portal login dialog opens.

    OSP-Tenable-LoginAdminPortal.png

  3. Log in using one of the following methods:

    • Click Login with Active Directory (recommended). If you are unable to log in with Active Directory using Mozilla Firefox, see Resolve Mozilla Firefox Active Directory Login Issue.

    • Enter a native Login ID (email address) and password, and then click Log in. The email address does not need to be active.

    After successfully logging in, the dashboard appears.

Resolve Mozilla Firefox Active Directory Login Issue

To access the Admin Portal using Active Directory, Mozilla Firefox requires adding the as a trusted URI to enable SSPI/Kerberos authentication. If you receive the following message when using Mozilla Firefox to log into the Admin Portal using Active Directory, use the steps provided to below resolve the issue:

Authentication is possible but has failed or not yet been provided.

  1. Open a new browser tab and enter the following command:

    about:config

  2. Select Accept the Risk and Continue if prompted to do so. Use care when modifying the Firefox configuration preferences.

    FirefoxIssue-about-config.png

  3. Add the fully Qualified Domain Name (FQDN) as a trusted device:

    1. Enter network.negotiate-auth.trusted-uris on the search line.

      FirefoxIssue-SearchNetworkNegotiate.png

    2. Select FirefoxIssue-pencilIcon.png to edit the network.negotiate-auth.trusted-uris setting, and then enter the Fully Qualified Domain Name (FQDN) for the server that hosts the . The example uses https://server as the FQDN.

    3. Select the checkbox to save, and then return to the Admin Portal tab.

  4. Select Log in with Active Directory.

Licensing Adaptiva Products

Adaptiva OneSite Products require a license for each active client. The license key contains the licensed company name and client count. The Adaptiva Server periodically counts all active, healthy, reporting clients as licensed clients.

You may enter the license key when installing the Server, or enter the license key using the Admin Portal after completing the installation. If you are starting the for the first time or your key has expired, the software prompts you for a license key at login.

Add a License Key

If you entered your license key during installation, you do not need to reenter it.

  1. Click Manage Licenses at the upper-right of the Admin Portal dashboard.

  2. Click Add Key, and enter your license key.

    OS-AP-EnterLicenseKey.png

  3. Click OK to return to the Product Licensing workspace.

  4. Wait for the licensing process to complete. For any user-generated changes, OneSite sends a status update when it has enabled the installed solution.

Target Collections for the Licensed Product

After entering a license key, select a Target Collection for the licensed product.

Caution

Use care when selecting Use All Clients. Earlier version of the installed OneSite Patch version do not support this feature and selecting it can corrupt the patch environment.

recommends upgrading to the latest version of the product.

  1. Select the OneSite Patch product name in the Product Licensing list.

  2. Select + Browse under Target Collections.

    This opens the Select Group dialog.

    OS-AP-LicenseSelectGroup.png

  3. Select one or more Groups from the All Groups table.

  4. Select OK on the lower-left corner to return to the Product Licensing workspace.

Dashboard

Use the Patch Dashboard, available from the Admin Portal, to manage your patching strategies, review patching status, and more.

Access the Dashboard

Open the dashboard from the Admin Portal using one of the following methods:

  • Select OneSite Patch near the top of the page.

  • Select Go to under Licensed Products.

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