User Invitation

The appropriate administrators can invite users to a company or tenant and assign them to desired roles.

Invite Users to a Company

Select Invite User on the upper-right of the Company page.

The Invite user to… dialog appears.
Enter the user email in the respective field.

Note

You must use a corporate email account. No public domains are allowed (such as, gmail.com, hotmail.com, outlook.com, etc.).
Select the User Role dropdown menu, and then select either the Company Administrator role or the Company Super Administrator role to assign to the invited user.
Select OK to send the invite.

Note

The user will receive an email from <twilio@adaptiva.com> with two links. The first link creates the account for the user and takes them to the OneSite Cloud Portal, where they can register their account. The second link presents the login page allowing the user login to the OneSite Cloud Portal and activates their account with the Company.

Select Invite User on the upper-right of the Tenant page.

The Invite user to… dialog appears.
Enter the user email in the respective field.

Note

You must use a corporate email account. No public domains are allowed (such as, gmail.com, hotmail.com, outlook.com, etc.).
Select the User Role dropdown menu, and then select either the Tenant Administrator role or the Tenant Super Administrator role to assign to the invited user.
Select OK to send the invite.

Note

The user will receive an email from <twilio@adaptiva.com> with two links. The first link allows users to register to the OneSite Cloud Portal. Once the user creates their account, they can return to the invite email and select the second link, which presents the login page, allowing the user to log in to the OneSite Cloud Portal and activate their account with the Tenant.